Privacy policy

At Precieux London your privacy is important to us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

 

1. Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

Your web browser

IP address

Time zone

Cookies installed on your device

We also collect information about the pages you view, how you interact with the site, and what search terms or referring websites led you to us. We call this “Device Information.”

When you make a purchase or attempt to make a purchase, we collect:

Your name

Billing and shipping address

Payment information (e.g., credit/debit card details)

Email address

Phone number

We refer to this as “Order Information.”

2. How We Use Your Information

We use the information we collect to:

Fulfill your orders

Communicate with you (e.g., order updates, customer service)

Screen orders for fraud or potential risk

Send occasional updates, offers, or content (if you’ve opted in)

We never sell your information.

3. Sharing Your Information

We only share your personal information with third parties to help us run our store and provide our services.

Examples include:

Shopify – our e-commerce platform that powers the site

Payment processors – to securely process your payment

Shipping providers – to get your order to your door

Google Analytics – to understand how customers use our site

We may also share your info if required to comply with laws or protect our rights.

4. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you

Request corrections or updates to that data

Request deletion of your data

Withdraw consent for marketing at any time

To exercise any of these rights, email us at info@precieuxlondon.co.uk

5. Data Retention

We keep your order information for our records unless you request otherwise.

6. Cookies

Cookies help us improve your browsing experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use parts of our website.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last updated” date above.

8. Contact Us

If you have any questions about our privacy practices, feel free to reach out:

📧 Email: info@precieuxlondon.co.uk